How do I place an order? Placing an order couldn't be easier, simply follow these steps. 1. Click Add to bag to place the item you want to buy in your bag. 2. Once you have finished shopping, click on the bag icon to view the items in your bag and to pay. You can find this in[...]
Where can I find your size guide? We never want to send you something that doesn't fit properly so we have size guides available on most of our product pages to help you find the perfect fit, first time! Just click on the Size Guide button on each product page or check out our size[...]
I've received a faulty item, what should I do? We want to sort out any issues with faulty items straight away. If one of the items you received is faulty, please get in contact with photos and description of what's wrong. We can then look to get a refund or a replacement out to you[...]
What is your returns policy? Each product is printed to order and lovingly made for you, so unless there is a fault with the item we don’t accept returns or exchanges. This does not affect your statutory rights. If there is a fault, and, whilst rare, it does occasionally happen. Simply contact us with a photo and[...]
How are my products delivered? All our deliveries are plastic-free. It is all packed directly into a weatherproof, kraft paper mailing bag. It is then shipped through Royal Mail with the guidance of delivery times below, depending on where you are in the world. UK 1 to 3 days Europe 3 to 5 days Rest of World 7[...]
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