All our deliveries are plastic-free. It is all packed directly into a weatherproof, kraft paper mailing bag.
It is then shipped through Royal Mail with the guidance of delivery times below, depending on where you are in the world.
UK 1 to 3 days
Europe 3 to 5 days
Rest of World 7 to 10 days
1. Check the estimated delivery date
All our products are made to order, we ask that you allow for up to working 7 days for this to be created. You can check you order status under ‘my account’ this will indicate if it’s still in the process of being made, or if it’s shipped and on its way.
2. It’s been 7 working days and I am still waiting for my order to be shipped.
If you have not had an update after 7 days please get in contact with us and we will do our best to get this sorted
3. My order has been shipped I’m still waiting for it to arrive.
Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) – our carriers are always doing their best to get your order to you.
If your order doesn’t arrive, please let us know within 14 days of the date which your order should have been delivered and we’ll do our best to help you.
Sadly at the moment, we are unable to send our orders to a BFPO address, however, this is something we are looking to change in the future,
We try to minimise the size of the delivery, so if you have ordered a t-shirt, this should fit nicely in through your letterbox.
For the larger orders, royal mail should leave a calling card confirming that they’ve either left it with a neighbour, left it in a safe place, when they will try to re-deliver or give you details on how to collect it.
During check out, you can choose where you would like the delivery to be sent, however, for your security we aren’t able to change the address your order is being sent to. Don’t worry – if you’re not in when a delivery is attempted our carrier will leave a card advising how to arrange a redelivery or where you can pick up your parcel.