At Sifer, we are 100% committed to protecting your privacy and security. We are customers just like you, so we totally appreciate and respect how important privacy is.
For all Sifer services, the data controller — the company that’s responsible for protecting your privacy— is Sifer LTD.
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you:
You may choose to take advantage of some of our additional services, in which case, depending on your choices we may share your data with the following categories of companies to fulfil the services you have asked for:
If you would like to know more about the 3rd parties we may share personal data with, or how to find out more on how they will use your data, please contact us at the details below. We may also provide third parties with aggregated and anonymised information and analytics about our customers. Before we do so, we will make sure that it does not identify you.
If you have said we can, we’ll send you marketing messages to keep you aware of what we’re up to and to help you see and find our products and services.
How to stop marketing messages from Sifer
You can control the marketing communications you receive from us through the Contact Preferences section of your ASOS account. You also have the following options:
If you tell us you don’t want to receive marketing messages it might take a few days for all our systems to be updated, so we would ask for your patience as you might get messages from us while we process your request.
Please note that opting out of marketing messages will not stop service communications, such as order updates, or where you have asked for a specific ‘back in stock’ notification.
We’ll hold on to your information for as long as you continue to be an Sifer customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.
If you no longer wish to be a customer you can contact us and request that we close your account. However, we have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions.
You have a lot of rights relating to your personal information, these are:
If you want to exercise your rights, have a complaint, or just have questions, please contact us. As a starting point, we have 30 days in which to respond to you. Our contact details are at the end of this Policy.
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Sifer website or other Sifer services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Sifer.
We always want to hear from our customers (especially if you feel we’ve let you down or could do better).
Please don’t hesitate to contact us, we will be happy to answer any questions you may have.
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